Hospitality
AI Solutions for Hospitality – Maximize Revenue & Guest Satisfaction
Plaza transforms the hospitality industry by automating guest interactions, optimizing operations, and increasing revenue. Hotels, Agencies and property managers leverage our AI-driven platform to enhance efficiency, personalize guest experiences, and unlock new revenue streams.
Features
Smart Booking
Convert more website visitors into direct bookings answering to questions, proposing personalized experience and finding the best stay solution.
AI Concierge
Instantly provide information about hotel amenities, book services, and provide local recommendations.
AI-Powered Inbox
Read, summarize, and automate email inquiries while creating tasks and suggested responses.
Task Management
Automate housekeeping, maintenance, and guest requests with AI-driven workflows.
Unified Integration
Sync with PMS, CRMs, and booking platforms like Airbnb, Booking.com, and Expedia.
Omnichannel
Connect through WhatsApp, Widgets, voice assistants, kiosks, and in-room AI devices to cover multiple touchpoints.
Smart Booking
Convert more website visitors into direct bookings answering to questions, proposing personalized experience and finding the best stay solution.
AI Concierge
Instantly provide information about hotel amenities, book services, and provide local recommendations.
AI-Powered Inbox
Read, summarize, and automate email inquiries while creating tasks and suggested responses.
Task Management
Automate housekeeping, maintenance, and guest requests with AI-driven workflows.
Unified Integration
Sync with PMS, CRMs, and booking platforms like Airbnb, Booking.com, and Expedia.
Omnichannel
Connect through WhatsApp, Widgets, voice assistants, kiosks, and in-room AI devices to cover multiple touchpoints.
How Plaza revolutionizes your business
Use Cases
Hotels & Resorts
Automate guest services, improve operational efficiency, and boost upselling of premium amenities.
Hospitality Agencies
Streamline communication, automate inquiries, and manage client bookings across multiple properties.
Cruise Lines & Luxury Hospitality
Provide multilingual AI concierge services onboard with seamless guest support.
Emma – Your AI Concierge Assistant
Emma answers to calls and simulates an AI-powered concierge for hotels, responding to guest inquiries, handling room service requests, recommending local experiences, and even assisting with bookings of service.
Ready to change the way you work?
Free 30-min call with our specialists
info@plazatech.ai
Phone
+39 342 802 7304
Open Hour
Mon-Fri 09:00-17:00